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Privacy Policy

Last updated: 2025-11-09

This document is provided for informational purposes only and is not legal advice.

Scope

  • Applies to visitors, customers, and users of Influcial services and related applications.

Information we collect

  • Account and contact details provided during onboarding and support interactions.
  • Usage and device data generated through the platform and associated telemetry.
  • Campaign and creator metadata processed to run governance and attribution workflows.
  • Optional integrations such as GA4/Adobe, Shopify/Stripe, Branch/AppsFlyer when connected by customers.

How we use information

  • Operate, maintain, and improve the agentic marketing copilot for enterprises.
  • Protect against security incidents and investigate fraud or abuse.
  • Provide analytics and finance-grade attribution insights requested by customers.
  • Deliver support, account communications, and product updates.
  • Comply with legal obligations and enforce agreements.

Legal bases

  • Consent where required (e.g., marketing).
  • Performance of contract for core services.
  • Legitimate interests such as security and analytics.
  • Compliance with legal obligations.

Sharing

  • Processors and sub-processors that support delivery of the service (see /legal/subprocessors).
  • Enterprise customer controllers that direct Influcial to process creator or campaign data.
  • Regulators or authorities when legally required.
  • Corporate transactions where assets are transferred, subject to notice.

Data retention

  • Retained for as long as needed to provide services and satisfy legal requirements.
  • Enterprise customers can define retention schedules and export data upon termination.

Security

International transfers & residency

  • Default multi-tenant infrastructure with global standards for isolation and controls.
  • Optional single-tenant VPC and regional data residency available for enterprise customers.

Your rights

  • Request access, correction, deletion, portability, or restriction by contacting us.
  • Opt out of marketing communications at any time.

Children

  • The services are not directed to children under 13 (or 16 where applicable).

Contact